At Stricklands, we continue to rigorously follow all government guidelines, using all the necessary Personal Protective Equipment (PPE) and following high standards in cross infection control. Alongside this we have a robust triaging system which has being ensuring the safety of both our patients and staff since we re-opened in June 2020. Our team is fully vaccinated for your protection as well as ours.
With this in mind, we would very much like to see you at your next appointment as planned. However, should you prefer, we are happy to postpone until a later date. Please contact us to discuss any concerns.
As before, we ask that you do not attend your appointment if you are exhibiting any symptoms of COVID-19 or you have been advised to isolate as a known contact of a confirmed case.
It’s important we keep up to date information about you, your medical history and other areas. In order to comply with social distancing regulations, please complete your forms online before you attend your appointment. This also enables you to complete these forms in the comfort of your own home.
As you might expect, your appointment will be slightly different to your normal visit. Therefore, we have detailed below some of the things that you can expect as well as some things that we require you to do for us, before and during your appointment.
We want to make sure that you feel safe during your visit to us but it is important that you are comfortable with these changes too so please, do take the time to read through.
YOUR NEXT DENTAL APPOINTMENT
When you attend for your next appointment with us, we kindly request that you:
- Have completed your forms in the patient portal at least 24 hours before your appointment.
- Should there be any change to the answers provided in your forms after they have been submitted, please telephone us immediately.
- Please clean your teeth before attending your appointment.
- PLEASE WEAR A FACE MASK OR COVERING WHILE IN COMMUNAL AREAS OF THE PRACTICE, IN LINE WITH GOVERNMENT ADVICE.
- Attend at the correct time. Please do not arrive early or late.
- If you do arrive early, please wait in your car or outside the practice until the time of your appointment.
- When you come to the practice door, it will be locked – please wait for a member of our team to open the door for you. You will be asked to confirm your appointment and provided with hand sanitising gel upon entering.
- Please attend your appointment alone unless absolutely essential to have someone else with you (i.e. carer, parent etc.), in which case the accompanying person should also complete our health questionnaire (please alert our reception team and they will send a separate link to you for this).
- Please bring as minimal belongings as possible to your appointment.
- Unless absolutely unavoidable, you will be shown straight into the surgery to see your dentist or hygienist in order to minimise contact with other patients in the waiting rooms.
- Your dentist or hygienist will speak to you at a safe social distance, prior to donning any PPE to perform an examination or treatment. Please help us to observe this while within the practice.
- We ask that you try to refrain from using our toilet facilities where possible.
- Please be aware that, if you are attending for a hygienist appointment current treatment limitations prevent the use of the ultrasonic scaler or polisher. Therefore, your hygienist will be scaling your teeth using hand instruments only.
- We ask that you observe a 2 meter distance while in reception following your appointment. Our reception team will make any further appointments as normal. We do ask you to make contactless payment where possible using either Apple pay or Google pay. Alternatively we can provide you with bank details so that you can pay by BACS transfer.
We understand that this is different and may be unsettling for you as a patient. However, please know that we are doing everything we can to ensure things go as smoothly as possible before, during and after your visit. As always we strive to the very best for you and your dental care.